Frequently Asked Questions

The questions and answers below are intended to help you learn more about Dermik and our products. If you have additional questions or comments, please contact us.

General Questions

• Can you offer me medical advice?
• Does Dermik have a Patient Assistance Program?
• How can I apply for employment with Dermik?

Current Products

• How can I obtain Penlac®?
• I just picked up a prescription for BenzaClin®. Does it need to be refrigerated?

Other Products

• Do you still make Comfortine™?
• Do you still make Shepard's® Skin Cream?
• Do you still make Drithocreme® or Dritho-Scalp®?
• Why can't I find Hytone® 1.0% in my local pharmacy?
• Why can't I find Shepard's® Cream Lotion in my local pharmacy?
• Why can't I find Zetar® Shampoo in my local pharmacy?

General Questions

Can you offer me medical advice?
Dermik is unable to offer medical advice on this website. Your dermatologist, primary care physician, or other healthcare professional can best determine the nature of your condition and recommend treatment options.

Does Dermik have a Patient Assistance Program?
Dermik does have a Patient Assistance Program based on income and other criteria. To get qualifying information, please call us toll-free at 1-866-268-7326.

How can I apply for employment with Dermik?
Please visit the careers section to view current job postings and application instructions.

Current Products

How can I obtain Penlac®?
Penlac® (ciclopirox) Topical Solution, 8% is available by prescription only, so only a healthcare professional can determine if Penlac® is right for you. Your Penlac® prescription can be filled at any local pharmacy. To learn more about Penlac®, please visit penlac.com.

I just picked up a prescription for BenzaClin®. Does it need to be refrigerated?
No. In September 2001, the FDA approved BenzaClin® (clindamycin 1%-benzoyl peroxide 5% gel) Topical Gel for room temperature storage, eliminating the need for refrigeration. To learn more about BenzaClin®, please visit benzaclin.com.

Other Products

Do you still make Comfortine™?
Dermik discontinued manufacturing Comfortine™ in 1993. A pharmacist may be able to advise you about a substitute.

Do you still make Shepard's® Skin Cream?
Dermik discontinued making Shepard's® Skin Cream in 1998. Dermik still makes Shepard's® Cream Lotion in both 8oz and 16oz sizes, and many people like the lotion as an alternative to the Shepard's® Skin Cream. If your pharmacy does not currently have Shepard's® Cream Lotion in stock, you can ask the pharmacy to order it for you from a wholesaler.

Do you still make Drithocreme® or Dritho-Scalp®?
Dermik sold its anthralin products (including Drithocreme® and Dritho-Scalp®) to Summers Laboratories (Collegeville, PA) in December 2000. Drithocreme® has since been discontinued. Visit sumlab.com for more information about Dritho-Scalp®.

Why can't I find Hytone® 1.0% in my local pharmacy?
Hytone® (hydrocortisone) 1.0% became an over-the-counter product in 1997 and is available at most pharmacies. If your pharmacy does not currently have Hytone® 1.0% in stock, you can ask the pharmacy to order it for you from a wholesaler.

Why can't I find Shepard's® Cream Lotion in my local pharmacy?
Dermik makes Shepard's® Cream Lotion in 8oz and 16oz sizes. Shepard's® Cream Lotion is often made available only when the pharmacy or store puts in a specific request with its wholesaler.

Why can't I find Zetar® Shampoo in my local pharmacy?
Dermik makes Zetar® Shampoo in a 6oz size. As a specialty, non-prescription dermatology product, Zetar® Shampoo is often made available only when the pharmacy or store puts in a specific request with its wholesaler.